Resume

Demian Neidetcher

3422 Grizzly Peak, Broomfield, CO 80023 | demian@neidetcher.com | 303.246.0841

Jan 22 - Present: Vice President Software Engineering, Major League Baseball – Responsible for ticketing platform and 66 mobile, web and services engineers and leaders.

  • Lead structuring and delivery of Go-Ahead Entry biometric ingress, a 2024 CES Innovation Award Honoree
  • Deliver secondary market micro-services, expanding resale price data coverage from 40% to 99%
  • Secure digital tickets by establishing technical strategy for barcode rotation with mobile and services teams
  • Lead targeted code quality improvement on a 3.8 million LoC codebase using data driven approach
  • Mentor 12 leaders organization-wide; 2 promoted to successful Sr Director roles
  • Improve operational support by spearheading DataDog observability and DevOps principles
  • Strategic technical planning and delivery of tokenization to improve security posture and eliminate potential liability

Jan 20 - Jan 22: Senior Director, Major League Baseball — Responsible for 15 engineers across 2 mobile teams and 3 services teams that provide digital tickets and predictive gaming experiences to fans.

  • Led successful mobile app launch through load testing, Spring Training field validation and coordinated application release
  • Drove agile process adoption giving the team focus and establish predictability to set expectations with stakeholders

Apr 17 - Jan 20: Senior Director, Voyant – Responsible for telecom platform and 24 engineers that delivered telephony features like 911, call routing, fax, SMS and number porting as well as an operational support system.

  • Improved alignment and predictability by leading an agile transformation of 5 geographically dispersed teams
  • Defined approach and structure to implement geo-spatial 911 according to NENA functional specification 
  • Architected and implemented service to communicate with legacy emergency binary protocols
  • Built  extensible voice over IP call router handling 2,500 calls per second

Oct 10 - Apr 17: Senior Engineer, Time Warner Cable – Responsible for video playback services and billing.

  • Implemented services for first cable linear video stream iPad app, winner of 2011 Philo T Farnsworth award
  • Architected and implemented secure cable bill payment site and associated services
  • Improved reliability of middleware by implementing circuit breaker pattern prior to availability of frameworks
  • Reduced code defects by advocating functional programming principles with peers

Jun 07 - Oct 10: Manager, Dash Carrier Services – Responsible for small team delivering telephony platform.

  • Established database schema and architectural patterns to support various telecom products and operations
  • Collaborated with founder and stakeholders to design telephony software

Dec 06 - Jun 07: Senior Engineer, OpenLogic – Responsible for enterprise open-source compliance software.

  • Developed Java desktop application, services and persistence layer

Nov 04 - Dec 06: Member of Technical Staff, Avaya — Responsible for telephony integration to enterprise groupware.

  • Jump started project to a successful delivery by decomposing the work and introducing agile process
  • Implemented performant and testable Java software integrating Avaya PBX with IBM groupware

Feb 00 - Nov 04: Senior Engineer, Level3 Communications — Responsible for implementing Java JEE and ReST services and web admin consoles to manage global fiber network location information.

BS Computer Science, Bradley University, Peoria, IL 1999